Return Policy: If you are not satisfied with your JangleBox, contact us within 48 hours after receiving it, either by phone or e-mail. Once we receive the unit in undamaged condition, we will refund your money, minus the shipping fee and a $15 restock fee for the Silver Import JangleBox, a $20 restock fee for the JangleBox or a $25 refund fee for the JB2.